What Is the Best Courier Service in Malaysia (2025 Comparison)

By ParcelDaily in July 12, 2025 – Reading time 8 minute
malaysian courier delivering a package to a woman
Parcel stuck in transit in Malaysia? Find out why it happens and what steps you can take.

With over 60 courier providers operating nationwide, each with different strengths, pricing, and limitations, choosing the right one isn’t easy. 

What exactly separates one courier service from another?

In this guide, we break down the best courier service in Malaysia by speed, tracking quality, coverage, customer support, and cost, so you can find the one that fits your parcel, not just the popular pick.

Whether you’re a business, online seller, or individual sender, you’ll find the ideal courier for your specific needs.

Courier Comparison Table: Speed, Coverage, Price & More

CourierBest ForDelivery SpeedCoverageTracking QualityCOD Available
J&T ExpressBudget urban delivery, eCommerce1–3 working daysStrong in urban areasGoodYes
Pos LajuRural reach, government deliveries1–3 working days /5-7 Working days for East MalaysiaNationwide including Sabah/ SarawakAverageYes
Ninja VanSmall biz logistics, tracking APIs1–3 working days/5-7 Working days for East MalaysiaPeninsular & Sabah/SarawakGoodYes
Flash ExpressFree pickup, low-cost parcels1–3 working days /5-7 Working days for East MalaysiaNationwide including Sabah/ SarawakModerateYes
DHL ExpressInternational, high-value shipping2–4 working daysFor International ShippingExcellentYes (some)
LalamoveSame-day, urgent deliveriesWithin 1–2 hoursKlang Valley, urbanExcellentNo
SPXShopee orders only1–3 working daysStrong in Urban AreasGoodYes
City-LinkBudget bulk deliveries1–3 working days /5-7 Working days for East MalaysiaPeninsular & Sabah SarawakBasicYes
FedExCross-border, corporate deliveries2–5 working daysGlobalExcellentYes
AramexMideast, global logistics5–10 working daysGlobal + regionalGoodYes
GDEXSME deliveries, urban zones1–3 working daysPeninsular & major townsGoodYes
Skynet/ABXBudget international shipping1–3 working daysNationwide + cross-borderModerateYes

1. J&T Express

Affordable and fast for urban and eCommerce deliveries.

J&T Express is a favourite among online sellers due to its strong integration with Shopee, Lazada, and TikTok Shop. It offers 1–3 working day delivery across Peninsular Malaysia and covers urban hotspots like KL, JB, and Penang efficiently.

  • Why Choose Them: Low rates, free doorstep pickup for (5 parcels & above), and responsive tracking via app/web.
  • Limitations: Inconsistent performance in rural Sabah/Sarawak; some branches report slower resolution times.

Use it for: Daily marketplace fulfilment, cash-on-delivery (COD) orders, and small business deliveries within city areas.

Example Use Case:  An online boutique based in KL sending 20+ orders a day to West Malaysia customers with Shopee integration.

2. Pos Laju

Widest nationwide reach, especially East Malaysia, Borneo, and rural zones.

Operated under Pos Malaysia, Pos Laju is the only courier with uniform coverage in every Malaysian district. It remains a staple for government use, secure document delivery, and rural shipments.

  • Why Choose Them: 1,000+ drop-off points, functional even in areas where other couriers don’t serve (interior Sabah/Sarawak).
  • Limitations: Slower tracking updates and longer delivery times during sales like 11.11 or Raya.

Use it for: Remote delivery (Felda areas, kampung towns), official mail, and East Malaysia access.

Example Use Case: Sending official documents from Putrajaya to a school in rural interior Sarawak.

3. Ninja Van

Best for SMEs with volume needs and tracking automation.

Ninja Van offers strong tracking tech and Cash On Delivery features, making it a hit among brands with growing order volume. Its real-time parcel scanning system is particularly useful for businesses needing parcel-level tracking and performance reports.

  • Why Choose Them: API integration, auto-batching, and real-time status updates.
  • Limitations: Service quality may vary depending on region or subcontractor.

Use it for: Automated fulfilment, fashion & beauty orders, tracked delivery across Malaysia.

Example Use Case: A skincare brand using WooCommerce syncs Ninja Van for automated order tracking and consolidated daily pickups.

4. Flash Express

Low-cost courier with free pickup, even for one parcel.

Flash Express is ideal for budget-conscious sellers or casual senders. With a low entry price and minimal requirements, it supports affordable logistics without sacrificing too much on reliability.

  • Why Choose Them: 5-items pickups, decent coverage in West Malaysia, and Shopee/Lazada support.
  • Limitations: Less suited for fragile, bulky, or premium goods.

Use it for: Budget-conscious online sellers, daily parcel drops, and light items under 2kg.

Example Use Case: A home-based seller in Penang sending handmade accessories to KL customers with minimal cost.

5. DHL Express

Premium choice for global shipping and high-value goods.

Backed by the DHL brand, this courier provides secure and efficient cross-border logistics, plus local delivery support. It’s often chosen by SMEs entering the international market.

  • Why Choose Them: Fast customs processing, high parcel security, and insurance options.
  • Limitations: Expensive for personal use or single parcels.

Use it for: Overseas orders, express shipping, or sending electronics/fashion to the US, EU, or ASEAN.

Example Use Case: An online tech accessories store shipping pre-orders to customers in Singapore, Thailand, and Indonesia.

6. Lalamove

Perfect for urgent, same-day deliveries in major cities.

Lalamove offers real-time booking of riders, vans, or trucks for on-demand delivery. They operate like Grab for parcels, you book, they pick up, and it’s delivered often within the hour. Perfect for urgent documents, food items, or citywide logistics that need immediate attention.

  • Why Choose Them: Instant dispatch from app, real-time GPS tracking, multiple vehicle sizes (bike, car, lorry).
  • Limitations: Limited to urban zones; cost can spike during peak demand or long trips.

Use it for: F&B orders, last-mile delivery, event logistics, florist & gifting services, and urgent deliveries.

Example Use Case: A florist delivering fresh bouquets within 2 hours to customers across Klang Valley.

7. Shopee Express (SPX)

A cost-effective, high-volume courier optimised for platform-driven fulfilment.

SPX Express is Shopee’s dedicated logistics provider, designed for sellers needing frequent pickups, cash-on-delivery support, and automated parcel flows. 

Thanks to Shopee’s scale, SPX offers fast deliveries in dense areas, seamless returns, and competitive rates, now also available for certain off-platform shipments.

  • Why Choose Them: Strong last-mile density, integrated COD handling, same-day options in major cities.
  • Limitations: Best suited for sellers familiar with Shopee’s logistics interface; less flexibility for ad hoc or one-off senders.

Use it for: Shopee seller fulfilment, seller-sponsored free shipping campaigns, and return-friendly logistics.

Example Use Case: A homeware seller using Shopee’s Seller Centre for daily bulk pickups and platform-linked delivery.

8. City-Link Express

A reliable local courier for bulky or B2B shipments.

City-Link is one of Malaysia’s oldest courier companies and continues to serve businesses needing larger parcel capacity or routine delivery between branches. While not the fastest, it is reliable and affordable for bulk senders.

  • Why Choose Them: Bulk pricing, steady coverage of Peninsular and East Malaysia, walk-in branches.
  • Limitations: Tracking updates can be delayed, app/interface could use modernisation.

Use it for: Corporate deliveries, industrial shipments, Klang Valley warehouse logistics.

Example Use Case: A Johor-based electronics distributor sending 10kg printer units to Sabah dealers every week.

9. FedEx & Aramex

Premium courier services for international and specialised shipping.

Both FedEx and Aramex are geared toward global logistics. FedEx offers excellent infrastructure for regulated goods and time-sensitive items, while Aramex specialises in Middle East and Southeast Asia routes with flexible business pricing.

  • Why It Works: High success rate for customs clearance, insured delivery, business-grade service.
  • Limitations: Costly for small parcels or personal senders.

Use it for: International trade, electronics export, medical/pharma parcels, or compliance-heavy goods.

Example Use Case: A Selangor-based electronics exporter shipping PC parts to Shanghai or California with customs clearance and real-time tracking.

10. GDEX (GD Express)

SME-friendly and trusted for urban eCommerce deliveries.

GDEX is a top pick for small businesses shipping within Peninsular Malaysia. It’s known for consistent service in Klang Valley and major cities, and supports business dashboards, bulk scheduling, and affordable pickup rates.

  • Why It Works: Stable delivery speeds, responsive B2B services, Lazada seller integration.
  • Limitations: Less reliable coverage in East Malaysia; tracking feels basic compared to newer rivals.

Use it for: Everyday business parcels, Lazada dropshipping, scheduled delivery routes.

Example Use Case: A Petaling Jaya fashion brand using GDEX for daily shipments under 3kg to Klang Valley customers.

11. Skynet / ABX Express

Reliable for budget-conscious domestic and cross-border shipping.

Skynet, together with ABX Express, has quietly stayed relevant as one of Malaysia’s oldest courier services. While it may not be winning design awards for app UI anytime soon, what it lacks in modern flair, it makes up for in practicality and pricing.

Skynet/ABX offers solid coverage throughout Peninsular Malaysia, East Malaysia, and select international routes. It’s especially useful for SMEs who need affordable logistics.

  • Why It Works: Wide delivery network, low-cost rates, regional partnerships (especially ASEAN countries)
  • Limitations: Outdated tracking system, occasional delays at customs, slower support response times

Ideal For: Affordable nationwide delivery, business users shipping non-urgent goods, budget cross-border logistics (ASEAN region, Hong Kong.)

Example Use Case: A cosmetic reseller in Melaka sending monthly bulk orders to East Malaysia without urgency.

Which Courier Should You Use? (Based on Use Case)

NeedRecommended Courier(s)
Urgent delivery in KLLalamove
Cheapest rate for urban parcelFlash Express, J&T Express
Delivery to rural Sabah/SarawakPos Laju
Bulk business delivery with trackingNinja Van, City-Link Express
Sending overseas securelyFedEx, Aramex, DHL Express
Integrated Shopee ordersShopee Xpress (SPX)
SME eCommerce fulfilment (Lazada, KL)GDEX, Ninja Van
Basic nationwide delivery on a budgetSkynet, City-Link

Why ParcelDaily Makes Courier Selection Easier

Choosing a courier in Malaysia isn’t just about finding the lowest price or fastest delivery. It’s about knowing who actually delivers on what matters to you, whether that’s East Malaysia coverage, real-time tracking, or reliable COD.

That’s where ParcelDaily helps.

We make it easier for you to send with confidence by putting everything in one place:

  • Track parcels from all major couriers: J&T, Pos Laju, Ninja Van, Shopee Xpress, and more
  • Compare delivery speed, coverage, and service quality at a glance
  • Match your parcel with the right courier based on destination, urgency, and value
  • Manage COD orders, fulfilment, and delivery updates from one dashboard

“With over 50,000 shipments handled monthly, ParcelDaily supports both individuals and growing businesses who want more control and clarity in their deliveries.”

Let ParcelDaily help you choose the best parcel standard delivery service for you.

Compare. Send. Track. All in one place.

Frequently Asked Questions About Courier Services in Malaysia

What Is The Best Courier For Same-Day Delivery In Malaysia?

Lalamove is the top choice for same-day or even within-the-hour delivery in major cities like KL and Penang.

Which Courier Is Cheapest For Small Parcels?

Flash Express and J&T offer some of the lowest rates, especially for eCommerce and urban deliveries.

Can I Send Parcels To East Malaysia With Every Courier?

Most couriers serve East Malaysia, but Pos Laju is the most reliable for rural Sabah and Sarawak.

Do Malaysian Couriers Offer COD(Cash On Delivery)?

Yes, J&T, Ninja Van, Flash Express, and City-Link support COD options for sellers.

How Can I Track Parcels From Different Couriers In One Place?

Use ParcelDaily’s tracking dashboard to monitor multiple parcels across Pos Laju, Ninja Van, J&T, and more.

Which Courier Is Best For Bulk Or B2B Shipments In Malaysia?

City-Link and Pos Laju are commonly used for larger or heavier shipments, while City-Link is preferred for consistent B2B logistics between warehouses and branches.