Updates - ParcelDaily

Question 1

What is the main difference between on-demand delivery and standard courier?

Accepted Answer

Standard courier moves parcels through sorting hubs and takes 1 to 3 working days. On-demand delivery sends one rider directly from pickup to drop-off, usually within a few hours, and only works within a city or metro area.

Question 2

Is on-demand delivery always more expensive?

Accepted Answer

For a single parcel, yes, because you are paying for a dedicated trip. But for urgent, perishable or high-value items, the cost of a lost sale or a spoiled product is often higher than the delivery premium

Question 3

Can on-demand delivery go interstate, for example from KL to Penang?

Accepted Answer

In practice, no. On-demand services operate within cities and nearby areas. For interstate parcels, use standard courier and pick the fastest service available

Question 4

How is on-demand pricing calculated?

Accepted Answer

Mostly by distance and vehicle type, with possible surcharges during peak hours, bad weather or high demand. Standard courier pricing is based on weight and destination zone instead.

Question 5

What parcel sizes can an on-demand rider carry?

Accepted Answer

A motorcycle rider handles small to medium parcels, roughly the size of a backpack. For larger or heavier items, choose a car or van option. Always check the vehicle&#8217;s size and weight limits before booking.

Question 6

Should I offer same-day delivery to my customers?

Accepted Answer

If a meaningful share of your customers are in the same city, yes. Offer it as a paid checkout option so the customer covers the premium, and keep standard courier as your default.

Question 7

Can I schedule an on-demand delivery in advance?

Accepted Answer

Yes. On ParcelDaily you can schedule a GoGet pickup up to two days ahead, which also helps you avoid peak-hour pricing.

Question 8

Do I need separate accounts for couriers and on-demand providers?

Accepted Answer

Not on ParcelDaily. Courier shipments and on-demand deliveries are booked, paid and tracked from one dashboard and one wallet, so your delivery spend stays in one place.

All Our Resources

On-Demand vs Standard Courier: An Educational Guide

What Is Standard Courier Delivery?

ParcelDaily x GoGet On-Demand Delivery

What Is GoGet on ParcelDaily?

Introducing ParcelDaily Rewards Program

Phase 1: How to Accumulate Points

Why You Need to Bind Your Card for International Shipment

Chinese New Year 2026 Cut-Off Date for Delivery Notice

Teambuilding Retreat 2025: 2D1N of Adventure, Teamwork & Unforgettable Memories in Gopeng