Phase 1: How to Accumulate Points
Your earning journey begins the moment you start shipping. Points are automatically tracked and credited directly to your dashboard based on your account activity:
- Standard Shipments: Earn a baseline of 1 point for every RM1 spent on final, completed shipping orders. (Please note: This base earning applies to top up users only).
- The Welcome Bonus: Complete your very first order on the platform and instantly receive a one-time starter boost of 300 points.
- The Consistency Reward: Complete your first 3 orders to unlock an early-life bonus of 500 points.
- The High-Volume Milestone: Hit a cumulative monthly spend of RM1,000 within a single calendar month to secure a 500 points milestone bonus. This specific milestone bonus can be claimed once per user, per month.
💡 Smart Shipping Tip: If you use a promotional voucher on an order, your reward points will be calculated based on the final net order value after the discount is applied.
Phase 2: Turning Points into Rebates
The point system operates on a fixed conversion rate where 200 points = RM1 in savings. Once your account balance hits the minimum threshold of 1,000 points (RM5 value), you can unlock shipping rebate vouchers.
Available Rebate Vouchers:
| Points Required | Rebate Value | Minimum Order Criteria |
| 1,000 points | RM5 | Applicable to orders of RM100 or more |
| 2,000 points | RM10 | Applicable to orders of RM200 or more |
| 4,000 points | RM20 | Applicable to orders of RM400 or more |
| 10,000 points | RM50 | Applicable to orders of RM1,000 or more |
Terms & Conditions
1. Points Accumulation and Value
- Standard Conversion Rate: Reward points are accumulated and valued at a standard conversion rate of 200 points = RM1.
- Points Expiry: All earned points are valid for a period of 12 months from the date of issuance. Any unused points will automatically expire after this period to control unused points liability.
2. Redemption Rules and Limitations
- Minimum Redemption: Users must accumulate a minimum of 1,000 points (equivalent to RM5) before they can initiate a redemption.
- Monthly User Limits: The maximum redemption allowable per user is capped at 100,000 points (equivalent to RM500) per calendar month.
- Budget Cap: All monthly redemptions are subject to individual user point availability.
- Mission Caps: Any points earned or redeemed via specific “Missions” are strictly limited to once per user per month to prevent repeated bonus abuse.
3. Promo Stacking and Exclusions
- Double Discounting Prevention: Reward points redemption cannot be stacked or combined with major promotional codes or vouchers on a single order.
4. Refunds, Cancellations, and Adjustments
In the event of an order cancellation or failed delivery where a user has redeemed a rebate voucher, point and voucher adjustments will be strictly handled based on the fulfillment stage:
- Order canceled or fails before pickup — The redeemed rebate voucher will be refunded to the user’s account.
- Order fails after pickup — The redeemed rebate voucher and the associated reward points will not be returned or refunded.
- General Adjustments: The company reserves the right to adjust, deduct, or claw back points for any refunded, canceled, or fraudulent transactions.
