eKYC allows us to properly identify our valued users, reduce fraud risks, and ensure that payments are processed and settled in the right way when sellers send parcel.
Who Needs to Complete eKYC?
Account verification (eKYC) is required for all users who wish to use Cash On Delivery (COD) on ParcelDaily.
Good news:
- You can still place COD orders as usual
- Complete Ekyc within 7 days from order creation date to avoid possible delay in payments.
Why Is eKYC Important?
Features such as COD and Next Day Remittance involve:
- Handling of funds
- Payment settlements
- Monetary value processing
By completing eKYC, we can:
- Ensure payments are released to the rightful account owner
- Protect users from account misuse and fraud
- Speed up payment and settlement processes
This verification also enables ParcelDaily to introduce more financial-related innovations in the future with confidence and security.
How to Complete eKYC on ParcelDaily (Step by Step)
The eKYC process is simple and quick. Just follow the steps below:
Step 1: Log in to your ParcelDaily account and click Cash On Delivery Tab

Step 2: Click Proceed to eKYC on top header

Step 3: Click ‘Get Started’ on pop-up

Step 4: Scan QR Code with your smartphone

Step 5: On your smartphone, click continue

Step 6: Upload your front I/C image

Step 7: Fill the circle with your face

Step 8: Wait for your verification process

Step 9: You can see EKYC Status on profile page

Verify Your Account & Enjoy ParcelDaily Without Disruptions
Account verification is a small step that brings big benefits — safer transactions, smoother settlements, and uninterrupted access to ParcelDaily’s features. For the best courier service in Malaysia, check out this article.
Thank you for your continued trust in ParcelDaily.





