Key Takeaways
- Line Clear starts from RM6.50 (West MY) and RM16.00 (East MY).
- Average delivery time: 1–3 working days (WM); 3–5 working days (EM).
- Max weight (Line Clear Express): up to 30 kg (platform cap; official limits vary by service).
- Dimensions: ParcelDaily cap is L+W+H < 280 cm for Line Clear; official Line Clear Express uses per-side <70 cm.
- Coverage for loss/damage: basic liability up to RM200 per shipment (not separate insurance).
Ever tried booking a courier pickup and got hit with “Minimum 5 parcels required”? That’s Line Clear Express for you. Efficient, affordable, but built more for bulk senders than one-off TikTok impulse buys.
Line Clear isn’t your average courier. It’s gained attention in Malaysia for offering RM6.50 West Malaysia shipping and RM16.00 East Malaysia rates, but there’s more to the story than just price tags.
If you’re an online seller, SME, or just curious how this courier works, this guide covers everything, from pickup rules and tracking tips to parcel size limits and what to do if your item goes MIA.
Today, we’ll show you:
- What is Line Clear Express?
- How much it costs in 2025
- Pickup vs drop-off (and when it matters)
- How tracking works
- What sets it apart from J&T or Pos Laju
Let’s get into it, because no one wants to send a parcel only to find out they missed the volumetric weight fine print.
What Is Line Clear Express and Who Is It For?
Line Clear Express is a courier service operating in Malaysia that caters to SMEs, e-commerce sellers, and personal shippers.
Known for its affordable shipping options, especially for West Malaysia, it has become a popular choice in 2025 for cargo delivery and those needing reliable tracking.
Ideal For:
- Shopee/Lazada sellers fulfilling multiple orders
- Businesses shipping 5 or more parcels daily
- Customers needing delivery to both East & West Malaysia
How Much Does Line Clear Cost in 2025?
West Malaysia: From RM6.50 per parcel
East Malaysia (Sabah & Sarawak): From RM16.00 per parcel
These prices are competitive, especially if you’re sending multiple small to mid-sized parcels within Peninsular Malaysia. However, East Malaysia rates start significantly higher due to air transport costs.
Note: Rates are subject to change depending on weight, dimension, and fuel surcharges. Always check their latest pricing page.
How Fast Is Line Clear Delivery?
Average Delivery Duration: 1-3 working days (within West Malaysia)
East Malaysia deliveries: 5-7 days may take slightly longer depending on logistics and weather.
Unlike some cheaper options that rely on subcontracted hubs, Line Clear maintains consistent scanning and transit flows, making it a reliable choice for e-commerce deliveries.
Does Line Clear Offer Pickup and Drop-Off?
Yes, Line Clear provides both:
Pickup: Available from 2PM–6PM daily, but only for a minimum of 5 parcels per pickup.
Drop-Off: Available without quantity restrictions at authorised drop-off points.
This makes Line Clear more suitable for businesses or frequent sellers who can batch their orders.
Parcel Weight & Size Limits
Max Weight: 30kg per parcel
Max Dimensions: Length + Width + Height must not exceed 280cm
Line Clear calculates charges using the volumetric weight (VW) formula:
VW (kg) = (Height x Width x Length in cm) / 6000
“If any side exceeds 30cm, volumetric weight will be used even if actual weight is lower.”
Use ParcelDaily’s Volumetric Calculator online to avoid surprises
How Do I Track My Line Clear Parcel?
The short answer? Use ParcelDaily’s standard delivery tracking service for easy tracking. The real answer? Here’s what you actually need to know.
Line Clear Express parcels come with standard online tracking , but don’t expect flashy app notifications or hyper-detailed updates like Shopee. You’ll need to do things a little old-school (but it still works just fine).
Steps to Track Your Parcel:
- Head to the official Line Clear tracking page
- Enter your tracking number (usually starts with LCEX… or similar)
- Hit “Track” and view your parcel’s current status
No need to download any app. No login required. Just paste and go.
Tracking Statuses Will You See
Once entered, you’ll see updates like:
- Parcel Picked Up: The courier has collected your item
- In Transit: It’s on the way, possibly hopping between hubs in Shah Alam, Penang, or even KK
- Out for Delivery: It’s on the van/motor and should arrive today (better make sure someone’s home)
- Delivered: Signed, sealed, delivered and it’s yours!
Is It Real-Time Like J&T or Shopee?
Mostly, yes. But don’t panic if updates lag by a few hours.
Line Clear isn’t known for minute-by-minute tracking pings , especially in high volume seasons or public holidays. It’s accurate, just not lightning-fast.
Tip: Always screenshot your tracking page once “Out for Delivery” shows up. If anything goes missing or late, that’s your first line of proof.
What If the Status Doesn’t Update?
It’s not uncommon for updates to “pause” for a day or two, especially:
- When crossing Peninsular → East Malaysia (KL to Kota Kinabalu takes time)
- Over long weekends or monsoon weather disruptions
- If the parcel was picked up late in the day
As long as it hasn’t been stuck for more than 5 working days, you’re still in safe territory. But if it’s been longer, you may want to follow up or file a claim.
Read more: How to Track Any Parcel in Malaysia (Full Guide)
Line Clear vs Pos Laju vs J&T Express: 2025 Courier Comparison (via ParcelDaily)
| Feature | Line Clear | Pos Laju | J&T Express |
| Starting Rate (WM) | RM6.50 | RM6.50* (via ParcelDaily) | RM5.80* (via ParcelDaily) |
| Starting Rate (EM) | RM16.00 | RM16.00 | RM16.00 |
| Pickup Min. Qty | 5 parcels | 5 parcels | 5 parcels |
| COD Support | ❌ Not Supported | ✅ Up to RM1000 | ✅ Up to RM1000 |
| COD Remittance | – | 3–5 working days | 5–10 working days |
| Max Weight | 30kg | 30kg | 30kg |
| Max Dimension | L + W + H ≤ 280cm | L + W + H ≤ 280cm | L + W + H ≤ 280cm |
| Insurance | RM200 (included) | RM200 (included) | RM200 (included) |
| Delivery Speed | Average 3 days | Average 3 days | Average 3 days |
| Online Tracking | ✅ Available | ✅ Available | ✅ Available |
| Drop-Off Option | ✅ Available | ✅ Available | ✅ Available |
Note: Pickup is only available if you book 5 parcels or more via ParcelDaily for all three couriers.
What If My Parcel Is Lost or Damaged?
We get it, nothing’s worse than a “Delivered” status when your parcel is nowhere in sight.
Regardless if it’s a customer claiming “tak sampai lagi” or a wet, crushed box at your doorstep, Line Clear has a basic layer of protection in place.
Here’s how it works:
What Line Clear Covers
- RM200 insurance per parcel for loss or damage (no extra charge)
- Applies automatically, no need to opt in
- Covers domestic shipments via ParcelDaily/Line Clear
But You’ll Need Proof
To make a claim, be ready with:
- Clear photos of the parcel (before sending AND upon delivery)
- Tracking number and delivery history screenshot
- Receipts/invoice as proof of value
Tip: If you’re selling on Shopee or sending high-value items, always film yourself packing or unboxing. Not just for TikTok, but for claims too.
Things That Void Your Claim
- Sending Malaysian Custom prohibited items ( liquids, fragile electronics, food)
- Poor packaging, like a laptop in a plastic bag (don’t laugh, it happens)
- No evidence, missing photos, no invoice, or buyer refuses to cooperate
“He said he never got it” doesn’t count unless you’ve got the tracking + receipts to prove it.
When Should You Use Line Clear Express?
Line Clear isn’t for everyone, but it’s a solid courier if you know when (and when not) to use it.
Best For:
- Bulk senders: You’re shipping 5+ parcels daily
- Peninsular Malaysia: Especially Klang Valley, Penang, JB
- No-COD needs: Like Shopee prepaid orders or gifts
- Standard parcels: Under 30kg, boxed, no liquids or weird shapes
Not Ideal If:
- You’re sending just 1 or 2 parcels and want pickup (you won’t qualify)
- You need to send urgently to East Malaysia, other couriers may be faster
- Your customer wants Cash on Delivery, Line Clear doesn’t do COD
If your cousin in Sabah wants her skincare “fast-fast,” you might want to use J&T. But if you’re a small biz in KL sending 10 prepaid orders? Line Clear’s your budget-friendly BFF.
Summary Table: Line Clear Express Quick Info
| Category | Details |
| Delivery Time | 3 days average |
| West MY Rate | From RM6.50 |
| East MY Rate | From RM16.00 |
| Pickup Availability | Yes (min. 5 pcs) |
| Drop-Off | Yes |
| COD Support | No |
| Tracking | Yes |
| Insurance | RM200 per parcel |
| Max Weight | 30kg |
| Max Size | 280cm total (L+W+H) |
Track Line Clear and Other Couriers on ParcelDaily
Regardless if you’re loyal to Line Clear, simply testing out Pos Laju, or juggling five different courier services to keep your side hustle going, ParcelDaily makes tracking simple.
One search bar, real-time updates. No more hopping between apps or wondering if your parcel disappeared into a black hole.
If your courier service provides tracking, ParcelDaily shows it.
From West Malaysia to East Malaysia deliveries, it’s all in one place.
Track your parcel now on ParcelDaily, no logins, no fuss.
Frequently Asked Questions About Line Clear Express
Is Line Clear Available For East Malaysia?
Yes, but shipping starts from RM16.00 and delivery may take longer.
What Is The Minimum Quantity For Pickup Service?
5 parcels per pickup is required. Otherwise, drop-off is recommended.
Does Line Clear Have Mobile App Tracking?
Currently, tracking is web-based via their official site.
Can I Claim Compensation For Lost Parcels?
Yes, up to RM200 per parcel with proper proof of loss/damage.
Is Volumetric Weight Applied To All Parcels?
Yes, if any side exceeds 30cm, VW calculation will apply.
Can Individuals Use Line Clear?
Yes, but it’s better suited for SMEs or bulk senders.
